:root {
  --bg: #f5f7fb;
  --panel: #ffffff;
  --ink: #111827;
  --muted: #64748b;
  --line: #dbe3ef;
  --navy: #10233f;
  --yellow: #f8c62c;
  --yellow-soft: #fff2bf;
  --green: #13a36b;
  --red: #d64545;
  --shadow: 0 20px 50px rgba(15, 35, 63, 0.12);
}

* {
  box-sizing: border-box;
}

[hidden] {
  display: none !important;
}

body {
  margin: 0;
  min-height: 100vh;
  background: var(--bg);
  color: var(--ink);
  font-family: "Yu Gothic", "Hiragino Kaku Gothic ProN", Meiryo, system-ui, sans-serif;
  overflow-x: hidden;
}

.doc-body {
  background: #eef3f8;
}

.login-body {
  display: grid;
  min-height: 100vh;
  place-items: center;
  padding: 24px;
  background:
    linear-gradient(135deg, rgba(16, 35, 63, 0.06), rgba(248, 198, 44, 0.16)),
    #f5f7fb;
}

.login-shell {
  width: min(460px, 100%);
}

.login-panel {
  display: grid;
  gap: 22px;
  padding: 28px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
  box-shadow: var(--shadow);
}

.login-brand {
  display: flex;
  align-items: center;
  gap: 14px;
}

.login-brand h1 {
  margin: 5px 0 0;
  color: var(--navy);
  font-size: 32px;
}

.login-copy {
  margin: 0;
  color: var(--muted);
  line-height: 1.8;
}

.login-form {
  display: grid;
  gap: 14px;
}

.login-form label {
  display: grid;
  gap: 7px;
  color: var(--muted);
  font-size: 13px;
  font-weight: 800;
}

.login-button {
  min-height: 60px;
  margin-top: 2px;
}

button,
select,
a {
  font: inherit;
}

.app-shell {
  display: grid;
  grid-template-columns: 280px minmax(0, 1fr);
  min-height: 100vh;
}

.sidebar {
  background: var(--navy);
  color: #fff;
  padding: 28px 22px;
  display: flex;
  flex-direction: column;
  gap: 28px;
}

.brand {
  display: flex;
  gap: 14px;
  align-items: center;
}

.brand-mark {
  width: 48px;
  height: 48px;
  display: grid;
  place-items: center;
  border-radius: 8px;
  background: var(--yellow);
  color: var(--navy);
  font-weight: 800;
}

.brand-kicker,
.page-kicker,
.panel-kicker,
.side-label,
.summary-label {
  margin: 0;
  color: var(--muted);
  font-size: 12px;
  font-weight: 700;
  text-transform: uppercase;
}

.brand-kicker {
  color: #b7c7dc;
}

.organization-pill {
  display: inline-flex;
  align-items: center;
  margin: 14px 0 0;
  padding: 7px 12px;
  border: 1px solid #fde68a;
  border-radius: 999px;
  background: #fffbeb;
  color: #78350f;
  font-size: 13px;
  font-weight: 800;
}

h1,
h2,
h3,
p {
  margin-top: 0;
}

h1 {
  margin-bottom: 0;
  font-size: 20px;
}

.nav-list {
  display: grid;
  gap: 8px;
}

.nav-item {
  color: #dbe7f6;
  text-decoration: none;
  padding: 12px 14px;
  border-radius: 8px;
}

.nav-item.active,
.nav-item:hover {
  background: rgba(255, 255, 255, 0.1);
}

.side-card {
  margin-top: auto;
  padding: 18px;
  border: 1px solid rgba(255, 255, 255, 0.16);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.08);
}

.side-card strong,
.side-card span {
  display: block;
}

.side-card strong {
  margin: 8px 0;
}

.side-card span {
  color: #c9d6e5;
  font-size: 13px;
  line-height: 1.6;
}

.main-content {
  padding: 32px;
}

.topbar,
.control-row,
.panel-header,
.dialog-header,
.dialog-actions {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
}

.topbar {
  margin-bottom: 24px;
}

.topbar h2 {
  margin-bottom: 6px;
  font-size: 32px;
}

.page-copy {
  color: var(--muted);
  margin-bottom: 0;
}

.panel-copy {
  margin-bottom: 14px;
  color: var(--muted);
  line-height: 1.7;
}

.topbar-actions,
.filters {
  display: flex;
  align-items: end;
  gap: 10px;
}

.select-label,
.filters label {
  display: grid;
  gap: 6px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 700;
}

.select {
  min-width: 130px;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 10px 12px;
  background: #fff;
  color: var(--ink);
}

.primary-button,
.ghost-button,
.segment,
.icon-button {
  border: 0;
  border-radius: 8px;
  cursor: pointer;
}

.primary-button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 42px;
  padding: 10px 16px;
  background: var(--yellow);
  color: var(--navy);
  font-weight: 800;
  text-decoration: none;
  white-space: nowrap;
}

.ghost-button {
  min-height: 38px;
  padding: 9px 14px;
  border: 1px solid var(--line);
  background: #fff;
  color: var(--navy);
  font-weight: 700;
  white-space: nowrap;
}

.control-row {
  margin-bottom: 18px;
}

.segmented {
  display: inline-grid;
  grid-template-columns: 1fr 1fr;
  padding: 4px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
}

.segment {
  min-width: 92px;
  padding: 9px 12px;
  background: transparent;
  color: var(--muted);
  font-weight: 800;
}

.segment.active {
  background: var(--navy);
  color: #fff;
}

.summary-band {
  display: flex;
  justify-content: space-between;
  gap: 20px;
  padding: 26px;
  border-radius: 8px;
  background: linear-gradient(135deg, #10233f, #1f3b66);
  color: #fff;
  box-shadow: var(--shadow);
}

.summary-band h3 {
  margin: 6px 0;
  font-size: 34px;
}

.summary-band p {
  color: #d9e6f6;
}

.summary-score {
  min-width: 160px;
  padding: 18px;
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.1);
  display: grid;
  gap: 6px;
  align-content: center;
}

.summary-score strong {
  font-size: 34px;
  color: var(--yellow);
}

.metric-grid,
.dashboard-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 16px;
  margin-top: 18px;
}

.dashboard-grid {
  grid-template-columns: minmax(0, 0.95fr) minmax(0, 1.05fr);
}

.metric-card,
.panel {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--panel);
  box-shadow: 0 12px 28px rgba(15, 35, 63, 0.06);
}

.metric-card {
  padding: 18px;
}

.metric-card span,
.metric-card small {
  display: block;
  color: var(--muted);
}

.metric-card strong {
  display: block;
  margin: 8px 0;
  font-size: 32px;
}

.metric-card.warning {
  border-color: #f4d271;
  background: #fffaf0;
}

.panel {
  padding: 20px;
}

.panel-header {
  margin-bottom: 16px;
}

.panel-header h3 {
  margin-bottom: 0;
}

.status-pill {
  display: inline-flex;
  align-items: center;
  min-height: 28px;
  padding: 5px 10px;
  border-radius: 999px;
  background: var(--yellow-soft);
  color: #8b6500;
  font-size: 12px;
  font-weight: 800;
}

.status-pill.muted {
  background: #edf2f7;
  color: var(--muted);
}

.status-pill.ok {
  background: #e8f7f0;
  color: var(--green);
}

.funnel {
  display: grid;
  gap: 12px;
}

.funnel-row {
  display: grid;
  grid-template-columns: 96px 1fr 54px;
  gap: 12px;
  align-items: center;
}

.bar-track {
  height: 13px;
  border-radius: 999px;
  overflow: hidden;
  background: #edf2f7;
}

.bar {
  height: 100%;
  border-radius: inherit;
  background: var(--yellow);
}

.table-wrap {
  overflow-x: auto;
}

table {
  width: 100%;
  border-collapse: collapse;
}

th,
td {
  padding: 12px 10px;
  border-bottom: 1px solid var(--line);
  text-align: left;
  white-space: nowrap;
}

th {
  color: var(--muted);
  font-size: 12px;
}

.lead-list {
  display: grid;
  gap: 10px;
}

.activity-list,
.import-box,
.today-call-list,
.customer-list,
.script-editor {
  display: grid;
  gap: 12px;
}

.import-box p {
  margin-bottom: 0;
  color: var(--muted);
  line-height: 1.7;
}

.import-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  align-items: center;
}

.file-input {
  max-width: 100%;
  padding: 9px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
}

.csv-textarea,
.text-input {
  width: 100%;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
  color: var(--ink);
}

.csv-textarea {
  padding: 12px;
  resize: vertical;
  line-height: 1.6;
}

.text-input {
  min-height: 42px;
  padding: 9px 12px;
}

.compact-input {
  width: 86px;
}

.import-result {
  padding: 12px;
  border-radius: 8px;
  background: #f8fafc;
  font-weight: 700;
}

.lead-item {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 10px;
  align-items: center;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
}

.lead-item strong,
.lead-item span {
  display: block;
}

.lead-item span {
  margin-top: 4px;
  color: var(--muted);
  font-size: 13px;
}

.activity-item,
.empty-state,
.today-list-summary {
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fafc;
}

.activity-item strong,
.activity-item span {
  display: block;
}

.activity-item span,
.empty-state,
.today-list-summary {
  color: var(--muted);
  font-size: 13px;
  line-height: 1.6;
}

.ai-insight {
  padding: 12px;
  border: 1px solid #f4d271;
  border-radius: 8px;
  background: #fffaf0;
  color: #725400;
  font-size: 13px;
  font-weight: 700;
  line-height: 1.7;
}

.today-list-panel {
  margin-top: 18px;
}

.today-list-actions {
  display: flex;
  align-items: end;
  gap: 10px;
}

.today-list-actions label {
  display: grid;
  gap: 6px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 800;
}

.today-call-item {
  display: grid;
  grid-template-columns: 42px 1fr auto;
  gap: 12px;
  align-items: center;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
}

.customer-panel {
  margin-top: 18px;
}

.script-panel {
  margin-top: 18px;
}

.script-editor label {
  display: grid;
  gap: 6px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 800;
}

.script-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.customer-item {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 12px;
  align-items: center;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
}

.customer-item strong,
.customer-item span,
.customer-item small {
  display: block;
}

.customer-item span,
.customer-item small {
  color: var(--muted);
  font-size: 13px;
  line-height: 1.6;
}

.customer-link {
  color: inherit;
  text-decoration: none;
}

.customer-link:hover {
  border-color: #f3c74d;
  background: #fffdf2;
}

.today-call-item .rank {
  width: 32px;
  height: 32px;
  display: grid;
  place-items: center;
  border-radius: 8px;
  background: var(--navy);
  color: #fff;
  font-weight: 800;
}

.today-call-item strong,
.today-call-item span {
  display: block;
}

.today-call-item span {
  margin-top: 4px;
  color: var(--muted);
  font-size: 13px;
}

.ai-reason {
  display: block;
  margin-top: 4px;
  color: #8b6500;
  font-size: 12px;
  font-weight: 700;
}

.sync-list {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
  margin: 0;
}

.sync-list div {
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
}

.sync-list dt {
  color: var(--muted);
  font-size: 12px;
  font-weight: 800;
}

.sync-list dd {
  margin: 6px 0 0;
  font-size: 24px;
  font-weight: 800;
}

.lead-dialog {
  width: min(1120px, calc(100vw - 28px));
  border: 0;
  border-radius: 8px;
  padding: 0;
  box-shadow: var(--shadow);
}

.lead-dialog::backdrop {
  background: rgba(8, 18, 32, 0.54);
}

.dialog-header,
.dialog-body,
.dialog-actions {
  padding: 20px;
}

.dialog-header {
  border-bottom: 1px solid var(--line);
}

.dialog-body dl {
  display: grid;
  gap: 12px;
  margin: 0;
}

.dialog-body div {
  display: grid;
  grid-template-columns: 110px 1fr;
  gap: 10px;
}

.dialog-body dt {
  color: var(--muted);
  font-weight: 800;
}

.dialog-body dd {
  margin: 0;
}

.compact-select {
  min-width: 0;
  width: 100%;
}

.script-preview {
  margin-top: 14px;
  padding: 14px;
  border: 1px solid #f4d271;
  border-radius: 8px;
  background: #fffaf0;
  color: #4f3a00;
  line-height: 1.8;
  white-space: pre-wrap;
}

.icon-button {
  width: 36px;
  height: 36px;
  background: #edf2f7;
  color: var(--ink);
  font-size: 22px;
}

.result-form {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
  margin-top: 18px;
}

.call-mode-queue {
  margin-top: 18px;
  padding-top: 18px;
  border-top: 1px solid var(--line);
}

.compact-header {
  margin-bottom: 10px;
}

.compact-header h3 {
  font-size: 18px;
}

.call-mode-list {
  display: grid;
  max-height: 360px;
  overflow: auto;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fafc;
}

.call-mode-item {
  display: grid;
  grid-template-columns: 38px 1fr 42px;
  gap: 10px;
  align-items: center;
  width: 100%;
  padding: 10px 12px;
  border: 0;
  border-bottom: 1px solid var(--line);
  background: transparent;
  color: var(--ink);
  text-align: left;
  cursor: pointer;
}

.call-mode-item:last-child {
  border-bottom: 0;
}

.call-mode-item.active,
.call-mode-item:hover {
  background: #fff7d6;
}

.call-mode-item strong,
.call-mode-item small {
  display: block;
}

.call-mode-item small {
  margin-top: 3px;
  color: var(--muted);
  line-height: 1.5;
}

.call-mode-item b {
  color: var(--navy);
  text-align: right;
}

.queue-rank {
  width: 28px;
  height: 28px;
  display: grid;
  place-items: center;
  border-radius: 8px;
  background: var(--navy);
  color: #fff;
  font-size: 12px;
  font-weight: 800;
}

.result-form label {
  display: grid;
  gap: 6px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 800;
}

.full-field {
  grid-column: 1 / -1;
}

.ghost-button.danger {
  border-color: #f0b8b8;
  color: var(--red);
}

@media (max-width: 980px) {
  .app-shell {
    grid-template-columns: 1fr;
  }

  .sidebar {
    min-height: auto;
  }

  .nav-list {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }

  .metric-grid,
  .dashboard-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 680px) {
  .main-content,
  .sidebar {
    padding: 20px;
  }

  .topbar,
  .control-row,
  .summary-band,
  .topbar-actions,
  .filters,
  .dialog-actions,
  .today-list-actions {
    align-items: stretch;
    flex-direction: column;
  }

  .nav-list,
  .metric-grid,
  .dashboard-grid,
  .sync-list,
  .result-form {
    grid-template-columns: 1fr;
  }

  .import-actions {
    align-items: stretch;
    flex-direction: column;
  }

  .file-input,
  .import-actions .ghost-button,
  .import-actions .primary-button,
  .today-list-actions .primary-button,
  .compact-input {
    width: 100%;
  }

  .today-call-item {
    grid-template-columns: 1fr;
  }

  .customer-item {
    grid-template-columns: 1fr;
  }

  .topbar h2,
  .summary-band h3 {
    font-size: 26px;
  }

  .funnel-row {
    grid-template-columns: 82px 1fr 46px;
  }
}

.doc-shell {
  width: min(1120px, calc(100vw - 32px));
  margin: 0 auto;
  padding: 32px 0 56px;
}

.doc-hero,
.doc-section {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
  box-shadow: 0 12px 28px rgba(15, 35, 63, 0.06);
}

.doc-hero {
  padding: 32px;
  margin-bottom: 18px;
}

.doc-hero h1 {
  margin: 8px 0 10px;
  color: var(--navy);
  font-size: 34px;
}

.doc-hero p {
  max-width: 820px;
  color: var(--muted);
  line-height: 1.8;
}

.doc-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 18px;
}

.doc-section {
  padding: 24px;
  margin-top: 16px;
}

.doc-section h2 {
  margin-bottom: 16px;
  color: var(--navy);
  font-size: 24px;
}

.integration-hero {
  border-top: 5px solid var(--yellow);
}

.integration-overview .section-subhead h2,
.doc-section .section-subhead h2 {
  margin-bottom: 8px;
}

.integration-step-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
}

.integration-step-grid article {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fafc;
  padding: 16px;
}

.integration-step-grid span {
  display: inline-grid;
  width: 34px;
  height: 34px;
  place-items: center;
  border-radius: 50%;
  background: var(--yellow);
  color: #111827;
  font-size: 13px;
  font-weight: 900;
}

.integration-step-grid h3,
.integration-next h3 {
  margin: 12px 0 8px;
  color: var(--navy);
  font-size: 16px;
}

.integration-step-grid p,
.integration-next li,
.integration-warning p {
  color: var(--muted);
  line-height: 1.75;
}

.integration-warning,
.integration-next {
  margin-top: 14px;
  border: 1px solid #fde68a;
  border-radius: 8px;
  background: #fffbeb;
  padding: 14px 16px;
}

.integration-warning strong {
  color: #725400;
}

.integration-next ul {
  margin: 0;
  padding-left: 20px;
}

.integration-value {
  display: inline-flex;
  min-height: 28px;
  align-items: center;
  border-radius: 999px;
  padding: 4px 10px;
  background: #eef2f7;
  color: var(--navy);
  font-size: 12px;
  font-weight: 900;
  white-space: nowrap;
}

.integration-value.value-ok {
  background: #dcfce7;
  color: #166534;
}

.integration-value.value-alert {
  background: #fee2e2;
  color: #991b1b;
}

.integration-value.value-muted {
  background: #f1f5f9;
  color: #64748b;
}

.flow-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 10px;
}

.flow-grid span,
.doc-card-grid article,
.doc-link-grid a {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fafc;
}

.flow-grid span {
  display: grid;
  min-height: 72px;
  place-items: center;
  padding: 12px;
  color: var(--navy);
  font-weight: 800;
  text-align: center;
}

.doc-table-wrap {
  overflow-x: auto;
}

.doc-card-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 14px;
}

.doc-card-grid.compact {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.role-card-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 14px;
}

.doc-card-grid article,
.role-card-grid article {
  padding: 18px;
}

.role-card-grid article {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fafc;
}

.role-card-grid span {
  display: inline-flex;
  min-height: 28px;
  align-items: center;
  margin-bottom: 10px;
  padding: 5px 10px;
  border-radius: 999px;
  background: var(--yellow-soft);
  color: #725400;
  font-size: 12px;
  font-weight: 900;
}

.doc-card-grid h3,
.role-card-grid h3 {
  margin-bottom: 8px;
  color: var(--navy);
}

.role-card-grid p,
.doc-card-grid p,
.doc-list {
  color: var(--muted);
  line-height: 1.8;
}

.role-screen-body {
  background:
    linear-gradient(180deg, #eef4fb 0%, #f7f9fc 220px, #f3f6fb 100%);
  overflow-x: hidden;
}

.role-screen-shell {
  width: min(1180px, calc(100vw - 28px));
  margin: 0 auto;
  padding: 28px 0 52px;
}

.manager-shell {
  width: min(1240px, calc(100vw - 28px));
}

.role-screen-header,
.role-panel-header {
  display: flex;
  justify-content: space-between;
  gap: 18px;
  align-items: center;
}

.role-screen-header {
  margin-bottom: 18px;
}

.manager-hero {
  min-width: 0;
  padding: 28px;
  border: 1px solid #d8e2ef;
  border-radius: 8px;
  background: #fff;
  box-shadow: 0 18px 40px rgba(15, 35, 63, 0.08);
  overflow: hidden;
}

.role-screen-header h1 {
  margin: 6px 0 10px;
  color: var(--navy);
  font-size: clamp(31px, 4vw, 44px);
  line-height: 1.25;
  overflow-wrap: anywhere;
}

.role-screen-header p {
  max-width: 720px;
  color: var(--muted);
  line-height: 1.8;
}

.role-screen-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.manager-hero-actions {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  width: min(360px, 100%);
  align-self: flex-start;
}

.manager-hero-actions .primary-button,
.manager-hero-actions .ghost-button {
  width: 100%;
  min-height: 44px;
  padding-inline: 12px;
  white-space: nowrap;
}

.manager-hero-status {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  align-items: center;
  width: fit-content;
  margin-top: 16px;
  padding: 8px 10px;
  border: 1px solid #f4d271;
  border-radius: 8px;
  background: #fffaf0;
  color: #725400;
  max-width: 100%;
}

.manager-hero-status span,
.manager-hero-status small {
  font-size: 12px;
  font-weight: 800;
}

.manager-hero-status b {
  color: var(--navy);
  font-size: 18px;
}

.manager-command-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 12px;
  margin-bottom: 16px;
}

.manager-command-grid a {
  min-width: 0;
  display: grid;
  grid-template-columns: 42px minmax(0, 1fr);
  gap: 4px 12px;
  align-items: center;
  min-height: 86px;
  padding: 16px;
  border: 1px solid #d8e2ef;
  border-radius: 8px;
  background: #fff;
  color: var(--navy);
  text-decoration: none;
  box-shadow: 0 10px 24px rgba(15, 35, 63, 0.05);
}

.manager-command-grid a:hover {
  border-color: #e3b51d;
  background: #fffdf4;
}

.manager-command-grid span {
  grid-row: span 2;
  display: grid;
  width: 42px;
  height: 42px;
  place-items: center;
  border-radius: 8px;
  background: var(--navy);
  color: #fff;
  font-size: 13px;
  font-weight: 900;
}

.manager-command-grid strong,
.manager-command-grid small {
  display: block;
}

.manager-command-grid small {
  color: var(--muted);
}

.role-metric-grid,
.role-screen-grid,
.role-scope-grid {
  display: grid;
  gap: 14px;
}

.role-metric-grid {
  grid-template-columns: repeat(4, minmax(0, 1fr));
  margin-bottom: 16px;
}

.role-priority-band {
  display: flex;
  justify-content: space-between;
  gap: 18px;
  align-items: center;
  margin-bottom: 16px;
  padding: 20px 22px;
  border: 1px solid #f4d271;
  border-radius: 8px;
  background: #fffaf0;
}

.role-priority-band span,
.role-priority-band strong,
.role-priority-band p {
  display: block;
}

.role-priority-band span {
  margin-bottom: 5px;
  color: #725400;
  font-size: 12px;
  font-weight: 900;
}

.role-priority-band strong {
  color: var(--navy);
  font-size: 24px;
  line-height: 1.35;
}

.role-priority-band p {
  max-width: 430px;
  margin: 0;
  color: var(--muted);
  line-height: 1.7;
}

.master-priority-band {
  border-color: #cbd7e6;
  background: #fff;
}

.role-metric-grid article,
.role-panel {
  min-width: 0;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
  box-shadow: 0 12px 28px rgba(15, 35, 63, 0.06);
}

.role-metric-grid article {
  padding: 18px;
}

.manager-metric-grid article {
  display: grid;
  align-content: start;
  min-height: 150px;
  border-color: #d8e2ef;
}

.role-metric-grid article.warning {
  border-color: #f4d271;
  background: #fffaf0;
}

.role-metric-grid span,
.role-metric-grid small {
  display: block;
  color: var(--muted);
}

.role-metric-grid strong {
  display: block;
  margin: 7px 0;
  color: var(--navy);
  font-size: 34px;
}

.metric-progress {
  height: 7px;
  margin-top: 14px;
  overflow: hidden;
  border-radius: 999px;
  background: #edf2f7;
}

.metric-progress i {
  display: block;
  height: 100%;
  border-radius: inherit;
  background: var(--yellow);
}

.role-screen-grid {
  grid-template-columns: minmax(0, 0.95fr) minmax(0, 1.05fr);
  margin-bottom: 16px;
}

.role-panel {
  padding: 22px;
}

.manager-focus-panel {
  border-color: #d8e2ef;
}

.role-panel-header {
  margin-bottom: 16px;
}

.role-panel-header h2 {
  margin: 4px 0 0;
  color: var(--navy);
  font-size: 23px;
}

.manager-alert-list,
.master-decision-list {
  display: grid;
  gap: 10px;
}

.manager-alert-list div,
.master-decision-list div {
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fafc;
}

.manager-alert-list strong,
.manager-alert-list span,
.master-decision-list strong,
.master-decision-list span {
  display: block;
}

.manager-alert-list span,
.master-decision-list span {
  margin-top: 4px;
  color: var(--muted);
  line-height: 1.7;
}

.manager-operations-grid {
  grid-template-columns: minmax(0, 1.15fr) minmax(380px, 0.85fr);
  align-items: stretch;
}

.manager-panel-copy {
  margin: -4px 0 14px;
  color: var(--muted);
  line-height: 1.8;
}

.manager-csv-textarea {
  min-height: 190px;
  margin-bottom: 12px;
  border-color: #ccd8e6;
  background: #fbfdff;
  font-size: 14px;
}

.manager-file-drop {
  display: grid;
  gap: 4px;
  margin-bottom: 12px;
  padding: 14px;
  border: 1px dashed #c7d4e5;
  border-radius: 8px;
  background: #fbfdff;
  cursor: pointer;
}

.manager-file-drop:hover {
  border-color: #e3b51d;
  background: #fffdf4;
}

.manager-file-drop span,
.manager-file-drop small {
  display: block;
}

.manager-file-drop span {
  color: var(--navy);
  font-weight: 900;
}

.manager-file-drop small {
  color: var(--muted);
  line-height: 1.6;
}

.manager-file-drop input {
  margin-top: 8px;
  max-width: 100%;
}

.manager-import-steps {
  display: grid;
  grid-template-columns: auto 1fr auto 1fr auto;
  gap: 8px;
  align-items: center;
  margin: 0 0 12px;
}

.manager-import-steps span {
  display: inline-flex;
  min-height: 28px;
  align-items: center;
  justify-content: center;
  padding: 5px 10px;
  border-radius: 999px;
  background: #edf2f7;
  color: var(--muted);
  font-size: 12px;
  font-weight: 900;
}

.manager-import-steps span.active {
  background: var(--yellow);
  color: var(--navy);
}

.manager-import-steps b {
  height: 2px;
  border-radius: 999px;
  background: #dbe3ef;
}

.manager-action-row {
  margin-bottom: 10px;
}

.manager-csv-summary {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 10px;
  margin: 12px 0;
}

.manager-csv-summary article {
  padding: 12px;
  border: 1px solid #d8e2ef;
  border-radius: 8px;
  background: #fbfdff;
}

.manager-csv-summary span,
.manager-csv-summary small {
  display: block;
  color: var(--muted);
  font-size: 12px;
  font-weight: 800;
}

.manager-csv-summary strong {
  display: inline-block;
  margin: 5px 4px 0 0;
  color: var(--navy);
  font-size: 24px;
}

.manager-preview-wrap {
  min-width: 0;
  max-height: 220px;
  overflow-x: auto;
  margin-bottom: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
}

.manager-preview-wrap table {
  min-width: 720px;
}

.manager-saved-batches {
  display: grid;
  gap: 10px;
  margin-bottom: 12px;
}

.manager-saved-header {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  align-items: center;
}

.manager-saved-header strong {
  color: var(--navy);
}

.manager-saved-list {
  display: grid;
  gap: 8px;
  max-height: 180px;
  overflow: auto;
}

.manager-saved-item {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 10px;
  align-items: center;
  width: 100%;
  padding: 11px 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
  color: var(--navy);
  text-align: left;
  cursor: pointer;
}

.manager-saved-item:hover {
  border-color: #e3b51d;
  background: #fffdf4;
}

.manager-saved-item strong,
.manager-saved-item small {
  display: block;
}

.manager-saved-item small {
  margin-top: 3px;
  color: var(--muted);
}

.manager-saved-item b {
  font-size: 18px;
}

.manager-assignment-list,
.manager-member-list {
  display: grid;
  gap: 10px;
  margin-bottom: 14px;
}

.manager-assignment-item,
.manager-member-item {
  width: 100%;
  color: var(--navy);
  font: inherit;
  text-align: left;
  cursor: pointer;
}

.manager-member-item:hover,
.manager-member-item.active {
  border-color: #e3b51d;
  background: #fffdf4;
}

.manager-member-detail {
  display: grid;
  gap: 12px;
  margin-top: 14px;
  padding: 16px;
  border: 1px solid #d8e2ef;
  border-radius: 8px;
  background: #fbfdff;
}

.manager-ng-panel {
  margin-top: 16px;
}

.manager-ng-form {
  margin-top: 12px;
}

.manager-ng-list {
  display: grid;
  gap: 10px;
  margin-top: 14px;
}

.manager-ng-item {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  align-items: center;
  padding: 14px;
  border: 1px solid #f4b6b6;
  border-radius: 8px;
  background: #fff8f8;
}

.manager-ng-item strong,
.manager-ng-item span,
.manager-ng-item small {
  display: block;
}

.manager-ng-item strong {
  color: #8a1c1c;
}

.manager-ng-item span,
.manager-ng-item small {
  color: #6b3a3a;
  line-height: 1.6;
}

.manager-detail-header {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  align-items: center;
}

.manager-detail-header span,
.manager-detail-header small {
  display: block;
  color: var(--muted);
  font-size: 12px;
  font-weight: 800;
}

.manager-detail-header strong {
  display: block;
  margin: 3px 0;
  color: var(--navy);
  font-size: 22px;
}

.manager-detail-metrics {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 8px;
}

.manager-detail-metrics article {
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
}

.manager-detail-metrics span {
  display: block;
  color: var(--muted);
  font-size: 12px;
  font-weight: 800;
}

.manager-detail-metrics strong {
  display: block;
  margin-top: 4px;
  color: var(--navy);
  font-size: 24px;
}

.manager-detail-section {
  display: grid;
  gap: 10px;
}

.manager-detail-subhead {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  align-items: center;
}

.manager-detail-subhead strong {
  color: var(--navy);
}

.manager-detail-subhead small {
  color: var(--muted);
  font-weight: 800;
}

.manager-detail-leads {
  display: grid;
  gap: 8px;
}

.manager-detail-leads > div {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 8px 10px;
  align-items: center;
  padding: 10px 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
}

.manager-detail-leads strong,
.manager-detail-leads small {
  display: block;
}

.manager-detail-leads small {
  margin-top: 3px;
  color: var(--muted);
}

.manager-detail-leads .status-pill {
  grid-row: span 2;
}

.manager-member-item {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 12px;
  align-items: center;
  padding: 12px 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fbfdff;
}

.manager-assignment-item strong,
.manager-assignment-item small,
.manager-member-item strong,
.manager-member-item small {
  display: block;
}

.manager-assignment-item small,
.manager-member-item small {
  margin-top: 3px;
  color: var(--muted);
  line-height: 1.5;
}

.manager-assignment-item b {
  color: var(--navy);
  font-size: 24px;
}

.manager-member-layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(360px, 0.72fr);
  gap: 18px;
  align-items: start;
}

.manager-create-form {
  padding: 18px;
  border: 1px solid #f4d271;
  border-radius: 8px;
  background: #fffaf0;
}

.empty-state.compact {
  padding: 14px;
  font-size: 13px;
}

.role-table-wrap {
  overflow-x: auto;
}

.master-action-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
}

.master-action-grid a {
  display: grid;
  min-height: 58px;
  place-items: center;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fafc;
  color: var(--navy);
  font-weight: 900;
  text-decoration: none;
}

.master-action-grid a:hover {
  border-color: #e3b51d;
  background: var(--yellow-soft);
}

.role-scope-grid {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.role-scope-grid article {
  padding: 16px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fafc;
}

.role-scope-grid h3 {
  margin-bottom: 8px;
  color: var(--navy);
}

.role-scope-grid p {
  margin-bottom: 0;
  color: var(--muted);
  line-height: 1.8;
}

.doc-list {
  margin: 0;
  padding-left: 20px;
}

.doc-link-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
}

.doc-link-grid a {
  padding: 14px;
  color: var(--navy);
  font-weight: 800;
  text-decoration: none;
}

.state-flow {
  display: grid;
  grid-template-columns: 1fr auto 1fr auto 1fr;
  gap: 10px;
  align-items: center;
  margin-bottom: 18px;
}

.state-flow span {
  display: grid;
  min-height: 62px;
  place-items: center;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fafc;
  color: var(--navy);
  font-weight: 800;
}

.state-flow b {
  color: var(--muted);
}

.doc-code {
  overflow-x: auto;
  padding: 16px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #0f233f;
  color: #f8fafc;
  line-height: 1.7;
}

.doc-list.ordered {
  display: grid;
  gap: 8px;
}

.assignment-form {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}

.assignment-form label {
  display: grid;
  gap: 6px;
  color: var(--muted);
  font-size: 13px;
  font-weight: 800;
}

.assignment-form .checkbox-label {
  display: flex;
  gap: 8px;
  align-items: center;
  min-height: 42px;
}

.wide-field {
  grid-column: 1 / -1;
}

.field {
  width: 100%;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 10px 12px;
  background: #fff;
  color: var(--navy);
  font: inherit;
}

.textarea-field {
  min-height: 96px;
  resize: vertical;
}

.form-actions {
  display: flex;
  gap: 10px;
  align-items: center;
  grid-column: 1 / -1;
}

.form-message {
  grid-column: 1 / -1;
  min-height: 20px;
  color: var(--navy);
  font-weight: 800;
}

.section-note {
  margin: -4px 0 16px;
  color: var(--muted);
  line-height: 1.7;
}

.compact-button {
  min-height: 34px;
  padding: 7px 10px;
  white-space: nowrap;
}

.inline-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-bottom: 14px;
}

.detail-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
}

.detail-grid article,
.detail-card {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fafc;
  padding: 14px;
}

.detail-grid span {
  display: block;
  margin-bottom: 6px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 800;
}

.detail-grid strong,
.detail-card h3 {
  color: var(--navy);
}

.detail-stack {
  display: grid;
  gap: 12px;
}

.detail-card h3 {
  margin-bottom: 8px;
}

.detail-card p {
  margin: 6px 0;
  color: var(--muted);
}

.sequence-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 14px;
}

.sequence-grid article {
  padding: 18px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fafc;
}

.sequence-grid h3 {
  color: var(--navy);
}

.sequence-grid ol {
  margin: 0;
  padding-left: 20px;
  color: var(--muted);
  line-height: 1.8;
}

.appointer-body {
  background: #f3f6fb;
}

.appointer-shell {
  width: min(1120px, calc(100vw - 28px));
  margin: 0 auto;
  padding: 14px 0 28px;
}

.appointer-header,
.appointer-progress,
.appointer-kpi,
.call-workspace {
  display: grid;
  gap: 14px;
}

.appointer-header {
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
  margin-bottom: 10px;
}

.appointer-header h1 {
  margin: 4px 0 0;
  color: var(--navy);
  font-size: 24px;
}

.appointer-header-actions {
  display: flex;
  gap: 10px;
  align-items: end;
}

.operator-badge {
  display: inline-grid;
  min-height: 34px;
  place-items: center;
  padding: 6px 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
  color: var(--navy);
  font-weight: 900;
}

.back-link {
  text-decoration: none;
}

.daily-list-label {
  display: grid;
  gap: 6px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 800;
}

.appointer-progress {
  gap: 8px;
  margin-bottom: 10px;
}

.operation-flow {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 6px;
  margin: -2px 0 10px;
  padding: 6px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
  box-shadow: 0 8px 18px rgba(15, 35, 63, 0.04);
}

.operation-flow span {
  display: flex;
  min-height: 34px;
  align-items: center;
  justify-content: center;
  gap: 8px;
  border-radius: 8px;
  background: #f8fafc;
  color: #617089;
  font-size: 12px;
  font-weight: 900;
  text-align: center;
}

.operation-flow b {
  display: inline-grid;
  width: 20px;
  height: 20px;
  place-items: center;
  border-radius: 999px;
  background: #e2e8f0;
  color: #42526b;
  font-size: 12px;
}

.operation-flow[data-state="check"] [data-flow="check"],
.operation-flow[data-state="calling"] [data-flow="call"],
.operation-flow[data-state="save"] [data-flow="save"],
.operation-flow[data-state="saving"] [data-flow="save"] {
  background: var(--navy);
  color: #fff;
}

.operation-flow[data-state="check"] [data-flow="check"] b,
.operation-flow[data-state="calling"] [data-flow="call"] b,
.operation-flow[data-state="save"] [data-flow="save"] b,
.operation-flow[data-state="saving"] [data-flow="save"] b {
  background: var(--yellow);
  color: var(--navy);
}

.operation-flow[data-state="empty"] span {
  opacity: 0.62;
}

.appointer-quick-actions {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));
  gap: 8px;
  margin: -2px 0 10px;
}

.today-list-button {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  min-height: 46px;
  padding: 8px 10px;
  border: 1px solid #d8e2ef;
  border-radius: 8px;
  background: #fff;
  color: var(--navy);
  text-decoration: none;
  box-shadow: 0 8px 18px rgba(15, 35, 63, 0.05);
}

.appointer-add-toggle {
  cursor: pointer;
  text-align: left;
}

.today-list-button:hover {
  filter: brightness(0.99);
  transform: translateY(-1px);
}

.today-list-button span,
.today-list-button strong,
.today-list-button small {
  display: block;
}

.today-list-button strong {
  font-size: 14px;
}

.today-list-button small {
  margin-top: 2px;
  color: var(--muted);
  font-size: 11px;
  font-weight: 800;
  line-height: 1.25;
}

.today-list-button b {
  display: inline-flex;
  align-items: center;
  min-height: 26px;
  padding: 4px 9px;
  border-radius: 999px;
  background: var(--navy);
  color: #fff;
  font-size: 12px;
  white-space: nowrap;
}

.today-list-button.action-plan {
  border-color: #9fc5ff;
  background: #eff6ff;
}

.today-list-button.action-plan b {
  background: #1d4ed8;
}

.today-list-button.action-result {
  border-color: #86efac;
  background: #f0fdf4;
}

.today-list-button.action-result b {
  background: #15803d;
}

.today-list-button.action-manual {
  border-color: #f4c430;
  background: #fff8db;
}

.today-list-button.action-manual b {
  background: #b7791f;
}

.today-list-button.action-csv {
  border-color: #c4b5fd;
  background: #f5f3ff;
}

.today-list-button.action-csv b {
  background: #6d28d9;
}

.today-list-button.action-url {
  border-color: #67e8f9;
  background: #ecfeff;
}

.today-list-button.action-url b {
  background: #0e7490;
}

.today-list-button.action-ng {
  border-color: #fca5a5;
  background: #fff1f2;
}

.today-list-button.action-ng b,
.danger-button {
  background: #b91c1c;
  color: #fff;
}

.worker-add-panel {
  display: grid;
  gap: 16px;
  margin-bottom: 14px;
  padding: 22px;
  border: 1px solid #d8e2ef;
  border-radius: 8px;
  background: #fff;
  box-shadow: 0 12px 28px rgba(15, 35, 63, 0.06);
}

.appointer-ng-panel {
  border-color: #fca5a5;
  background: #fffafa;
}

.ng-import-box {
  display: grid;
  gap: 12px;
  padding: 16px;
  border: 1px solid #fecaca;
  border-radius: 8px;
  background: #fff7f7;
}

.ng-import-box h3 {
  margin: 0;
  color: #7f1d1d;
  font-size: 18px;
}

.ng-import-box p {
  margin: 4px 0 0;
  color: var(--muted);
  font-size: 13px;
  font-weight: 700;
}

.worker-add-panel[hidden] {
  display: none;
}

.worker-add-form {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.worker-add-form label {
  display: grid;
  gap: 6px;
  color: var(--muted);
  font-size: 13px;
  font-weight: 800;
}

.worker-add-form .wide,
.worker-add-actions,
.worker-add-form .form-message {
  grid-column: 1 / -1;
}

.worker-add-actions {
  display: flex;
  justify-content: flex-end;
  gap: 10px;
}

.timecard-panel {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  margin-bottom: 10px;
  padding: 9px 12px;
  border: 1px solid #d8e2ef;
  border-radius: 8px;
  background: #fff;
  box-shadow: 0 10px 22px rgba(15, 35, 63, 0.05);
}

.timecard-panel strong,
.timecard-panel span {
  display: block;
}

.timecard-panel strong {
  margin-top: 2px;
  color: var(--navy);
  font-size: 16px;
}

.timecard-panel span {
  margin-top: 2px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 800;
}

.timecard-actions {
  display: flex;
  gap: 8px;
}

.timecard-actions .primary-button,
.timecard-actions .ghost-button {
  min-height: 34px;
  padding: 7px 10px;
  font-size: 13px;
}

.section-heading {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
}

.section-heading h2 {
  display: flex;
  align-items: center;
  gap: 8px;
  margin: 0;
  color: var(--navy);
  font-size: 17px;
}

.section-heading span {
  display: inline-flex;
  align-items: center;
  min-height: 26px;
  padding: 4px 10px;
  border-radius: 999px;
  background: var(--navy);
  color: #fff;
  font-size: 13px;
  font-weight: 900;
}

.step-number {
  display: inline-grid;
  width: 24px;
  height: 24px;
  flex: 0 0 auto;
  place-items: center;
  border-radius: 999px;
  background: var(--navy);
  color: #fff;
  font-size: 13px;
  font-weight: 900;
}

.appointer-kpi {
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.appointer-kpi article {
  min-height: 48px;
  padding: 8px 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
  box-shadow: 0 8px 18px rgba(15, 35, 63, 0.05);
}

.appointer-kpi span,
.lead-facts dt,
.call-help {
  color: var(--muted);
}

.appointer-kpi strong {
  display: block;
  margin-top: 2px;
  color: var(--navy);
  font-size: 20px;
}

.call-workspace {
  grid-template-columns: minmax(0, 1.15fr) minmax(330px, 0.85fr);
  gap: 12px;
  align-items: start;
}

.lead-focus,
.result-panel {
  min-width: 0;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
  box-shadow: var(--shadow);
}

.lead-focus {
  display: grid;
  gap: 10px;
  padding: 18px;
}

.section-label {
  display: flex;
  align-items: center;
  gap: 8px;
  margin: 0;
  color: var(--muted);
  font-size: 13px;
  font-weight: 900;
}

.lead-topline {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.lead-topline span {
  max-width: 100%;
  min-height: 25px;
  padding: 4px 8px;
  border-radius: 999px;
  background: #edf2f7;
  color: var(--navy);
  font-size: 12px;
  font-weight: 800;
  overflow-wrap: anywhere;
}

.lead-topline span:first-child {
  background: var(--yellow-soft);
  color: #725400;
}

.lead-focus h2 {
  max-width: 100%;
  min-width: 0;
  margin: 0;
  color: var(--navy);
  font-size: clamp(28px, 3.6vw, 42px);
  line-height: 1.15;
  overflow-wrap: anywhere;
  word-break: break-word;
}

.phone-focus {
  display: grid;
  gap: 2px;
  padding: 9px 12px;
  border: 1px solid #d8e2ef;
  border-radius: 8px;
  background: #f8fafc;
}

.phone-focus span {
  color: var(--muted);
  font-size: 12px;
  font-weight: 900;
}

.phone-focus strong {
  color: var(--navy);
  font-size: clamp(26px, 3.4vw, 34px);
  line-height: 1.15;
  overflow-wrap: anywhere;
}

.caller-identity {
  margin: -2px 0 0;
  padding: 7px 10px;
  border: 1px solid #bfdbfe;
  border-radius: 8px;
  background: #eff6ff;
  color: #1e3a8a;
  font-size: 12px;
  font-weight: 900;
}

.source-page-button {
  width: 100%;
  min-height: 44px;
  border: 1px solid #f6c62c;
  border-radius: 8px;
  background: #fff8db;
  color: var(--navy);
  font-size: 15px;
  font-weight: 900;
  cursor: pointer;
}

.source-page-button:hover {
  filter: brightness(1.01);
  transform: translateY(-1px);
}

.lead-facts {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 8px;
  margin: 0;
}

.lead-facts div {
  padding: 10px 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fafc;
}

.lead-facts dt {
  margin-bottom: 4px;
  font-size: 12px;
  font-weight: 800;
}

.lead-facts dd {
  margin: 0;
  color: var(--ink);
  font-size: 13px;
  font-weight: 800;
  line-height: 1.35;
  max-height: 54px;
  overflow: auto;
  overflow-wrap: anywhere;
}

.lead-facts div:nth-child(5) dd {
  max-height: 54px;
  overflow: auto;
}

.call-control-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 10px;
  align-items: stretch;
}

.call-button {
  display: grid;
  min-height: 70px;
  place-items: center;
  border: 0;
  border-radius: 8px;
  color: var(--navy);
  font-size: 30px;
  font-weight: 900;
  text-decoration: none;
}

.call-button {
  background: var(--yellow);
  box-shadow: 0 18px 32px rgba(248, 198, 44, 0.34);
}

.call-control-grid.is-calling .call-button {
  background: #fff7d6;
  color: #8a6100;
  box-shadow: none;
}

.call-button:hover {
  filter: brightness(1.02);
  transform: translateY(-1px);
}

.call-button[aria-disabled="true"] {
  pointer-events: none;
  background: #e2e8f0;
  color: #8090a6;
  box-shadow: none;
}

.call-button.has-ng-warning {
  background: #fee2e2;
  color: #8a1c1c;
  box-shadow: 0 18px 32px rgba(220, 38, 38, 0.14);
}

.call-fallback {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  align-items: center;
  margin-top: 10px;
  padding: 10px;
  border: 1px solid #d7e0ed;
  border-radius: 8px;
  background: #f8fafc;
  color: var(--muted);
  font-size: 12px;
  font-weight: 900;
}

.call-fallback[hidden] {
  display: none;
}

.call-fallback a,
.call-fallback button {
  min-height: 36px;
  padding: 0 12px;
  border: 1px solid #bfd0e6;
  border-radius: 8px;
  background: #fff;
  color: var(--navy);
  font: inherit;
  text-decoration: none;
  cursor: pointer;
}

.source-popup[hidden] {
  display: none;
}

.source-popup {
  position: fixed;
  inset: 0;
  z-index: 1000;
  display: grid;
  padding: 18px;
}

.source-popup-backdrop {
  position: absolute;
  inset: 0;
  background: rgba(7, 17, 33, 0.64);
}

.source-popup-panel {
  position: relative;
  z-index: 1;
  display: grid;
  grid-template-rows: auto minmax(0, 1fr) auto;
  width: min(1180px, 100%);
  min-height: min(840px, calc(100vh - 36px));
  max-height: calc(100vh - 36px);
  margin: auto;
  overflow: hidden;
  border-radius: 10px;
  background: #fff;
  box-shadow: 0 24px 70px rgba(7, 17, 33, 0.28);
}

.source-popup-header {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 12px;
  align-items: center;
  padding: 14px 16px;
  border-bottom: 1px solid var(--line);
  background: #f8fafc;
}

.source-popup-header p,
.source-popup-header h2,
.source-popup-header span {
  margin: 0;
}

.source-popup-header p {
  color: var(--muted);
  font-size: 12px;
  font-weight: 900;
}

.source-popup-header h2 {
  color: var(--navy);
  font-size: 18px;
  line-height: 1.25;
}

.source-popup-header span {
  display: block;
  margin-top: 3px;
  color: var(--muted);
  font-size: 12px;
  overflow-wrap: anywhere;
}

.source-popup-close,
.source-popup-fallback a {
  display: inline-grid;
  min-height: 38px;
  place-items: center;
  padding: 0 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
  color: var(--navy);
  font-weight: 900;
  text-decoration: none;
  cursor: pointer;
}

.source-popup-browser {
  position: relative;
  display: grid;
  min-height: 0;
  background: #e5edf7;
}

.source-popup-browser iframe {
  width: 100%;
  height: 100%;
  min-height: 520px;
  border: 0;
  background: #fff;
}

.source-popup-fallback {
  position: absolute;
  right: 14px;
  bottom: 14px;
  display: grid;
  gap: 6px;
  max-width: 340px;
  padding: 12px;
  border: 1px solid #d8e2ef;
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.96);
  color: var(--ink);
  box-shadow: 0 12px 28px rgba(15, 35, 63, 0.12);
}

.source-popup-fallback strong {
  color: var(--navy);
  font-size: 13px;
}

.source-popup-fallback span {
  color: var(--muted);
  font-size: 12px;
  line-height: 1.45;
}

.source-popup-actions {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 10px;
  padding: 12px;
  border-top: 1px solid var(--line);
  background: #fff;
}

.popup-call-button {
  min-height: 58px;
  font-size: 24px;
}

body.source-popup-open {
  overflow: hidden;
}

.call-timer {
  margin: -6px 0 0;
  color: var(--muted);
  font-size: 13px;
  font-weight: 900;
  text-align: right;
}

.ng-alert {
  display: grid;
  gap: 3px;
  padding: 8px 10px;
  border: 1px solid #f4b6b6;
  border-radius: 8px;
  background: #fff1f2;
  color: #8a1c1c;
}

.ng-alert strong {
  font-size: 13px;
}

.ng-alert span {
  white-space: pre-line;
  color: #7f1d1d;
  font-size: 12px;
  font-weight: 800;
  line-height: 1.4;
}

.call-help {
  margin: 0;
  font-size: 13px;
  line-height: 1.7;
}

.result-panel {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  align-content: start;
  gap: 8px;
  padding: 16px;
}

.result-header,
.result-target,
.result-options,
.result-field:first-of-type,
.save-next-button,
.result-panel .form-message {
  grid-column: 1 / -1;
}

.appointer-today-list {
  display: grid;
  gap: 12px;
  padding: 22px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
  box-shadow: 0 12px 28px rgba(15, 35, 63, 0.06);
}

.today-list-page {
  margin-top: 14px;
}

.appointer-result-summary {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 10px;
}

.appointer-result-summary article {
  min-height: 70px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fafc;
}

.appointer-result-summary span {
  display: block;
  color: var(--muted);
  font-size: 12px;
  font-weight: 900;
}

.appointer-result-summary strong {
  display: block;
  margin-top: 4px;
  color: var(--navy);
  font-size: 24px;
}

.today-review-panel {
  display: grid;
  gap: 10px;
  margin-top: 10px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
  box-shadow: 0 12px 28px rgba(15, 35, 63, 0.06);
}

.today-review-summary {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 8px;
}

.today-review-summary article {
  min-height: 56px;
  padding: 9px 10px;
  border: 1px solid #dbe3ef;
  border-radius: 8px;
  background: #f8fafc;
}

.today-review-summary span {
  display: block;
  color: var(--muted);
  font-size: 12px;
  font-weight: 900;
}

.today-review-summary strong {
  display: block;
  margin-top: 2px;
  color: var(--navy);
  font-size: 19px;
}

.today-result-breakdown {
  display: grid;
  grid-template-columns: repeat(6, minmax(0, 1fr));
  gap: 6px;
}

.today-result-breakdown span {
  min-width: 0;
  padding: 7px 8px;
  border: 1px solid #dbe3ef;
  border-radius: 8px;
  background: #fff;
  color: var(--muted);
  font-size: 12px;
  font-weight: 900;
  text-align: center;
}

.today-result-breakdown b {
  display: block;
  margin-bottom: 2px;
  color: var(--navy);
  overflow-wrap: anywhere;
}

.appointer-followup-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
  margin-top: 10px;
}

.appointer-side-panel {
  display: grid;
  align-content: start;
  gap: 8px;
  min-width: 0;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
  box-shadow: 0 12px 28px rgba(15, 35, 63, 0.06);
}

.section-heading.compact h2 {
  font-size: 18px;
}

.section-heading.compact span {
  min-height: 28px;
  padding: 5px 10px;
  font-size: 12px;
}

.appointer-list-note {
  padding: 12px 14px;
  border-radius: 8px;
  background: #f8fafc;
  color: var(--muted);
  font-size: 13px;
  font-weight: 800;
  line-height: 1.6;
}

.appointer-lead-list {
  display: grid;
  gap: 8px;
}

.appointer-activity-list {
  display: grid;
  gap: 8px;
}

.appointer-list-item {
  display: grid;
  grid-template-columns: 34px minmax(0, 1fr) auto;
  gap: 12px;
  align-items: center;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fafc;
}

.appointer-result-item {
  display: grid;
  grid-template-columns: 34px minmax(0, 1fr) auto;
  gap: 12px;
  align-items: center;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fafc;
}

.appointer-list-item.active {
  border-color: #e3b51d;
  background: #fffaf0;
}

.appointer-list-item.ng-listed {
  border-color: #f4b6b6;
  background: #fff8f8;
}

.appointer-list-item.ng-listed .appointer-list-rank,
.appointer-list-item.ng-listed b {
  background: #fee2e2;
  color: #8a1c1c;
}

.appointer-list-item.done {
  opacity: 0.62;
}

.appointer-list-rank {
  display: grid;
  width: 28px;
  height: 28px;
  place-items: center;
  border-radius: 999px;
  background: var(--navy);
  color: #fff;
  font-size: 12px;
  font-weight: 900;
}

.appointer-list-item strong,
.appointer-list-item span,
.appointer-list-item small,
.appointer-result-item strong,
.appointer-result-item span,
.appointer-result-item small {
  display: block;
}

.appointer-list-item strong,
.appointer-result-item strong {
  color: var(--navy);
  font-size: 16px;
}

.appointer-list-item span,
.appointer-list-item small,
.appointer-result-item span,
.appointer-result-item small,
.appointer-list-empty {
  color: var(--muted);
  line-height: 1.6;
}

.appointer-list-item small,
.appointer-result-item small {
  font-size: 12px;
}

.appointer-list-item b,
.result-meta b {
  min-width: 72px;
  padding: 6px 9px;
  border-radius: 999px;
  background: #edf2f7;
  color: var(--navy);
  font-size: 12px;
  text-align: center;
}

.result-meta {
  display: grid;
  justify-items: end;
  gap: 6px;
}

.result-meta time {
  color: var(--muted);
  font-size: 12px;
  font-weight: 800;
  white-space: nowrap;
}

.appointer-list-item.active b {
  background: var(--yellow);
}

.appointer-list-empty {
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fafc;
  font-weight: 800;
}

.appointer-activity-item {
  display: grid;
  grid-template-columns: 74px minmax(0, 1fr);
  gap: 12px;
  align-items: start;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fafc;
}

.appointer-activity-item time {
  display: inline-grid;
  min-height: 34px;
  place-items: center;
  padding: 5px 8px;
  border-radius: 8px;
  background: #fff;
  color: var(--navy);
  font-size: 12px;
  font-weight: 900;
  line-height: 1.35;
  text-align: center;
}

.appointer-activity-item strong,
.appointer-activity-item span,
.appointer-activity-item small {
  display: block;
  overflow-wrap: anywhere;
}

.appointer-activity-item strong {
  color: var(--navy);
  font-size: 15px;
}

.appointer-activity-item span,
.appointer-activity-item small {
  color: var(--muted);
  font-size: 12px;
  line-height: 1.6;
}

.result-header {
  display: flex;
  justify-content: space-between;
  gap: 8px;
  align-items: center;
}

.result-header h2 {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 0;
  color: var(--navy);
  font-size: 18px;
}

.result-header span {
  display: inline-flex;
  align-items: center;
  min-height: 26px;
  padding: 4px 8px;
  border-radius: 999px;
  background: #edf2f7;
  color: var(--navy);
  font-size: 12px;
  font-weight: 900;
  white-space: nowrap;
}

.result-target {
  display: flex;
  min-width: 0;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  padding: 8px 10px;
  border: 1px solid #d8e2ef;
  border-radius: 8px;
  background: #f8fafc;
}

.result-target span {
  flex: 0 0 auto;
  color: var(--muted);
  font-size: 12px;
  font-weight: 900;
}

.result-target strong {
  min-width: 0;
  flex: 1 1 auto;
  color: var(--navy);
  font-size: 14px;
  line-height: 1.25;
  overflow-wrap: anywhere;
}

.result-target small {
  flex: 0 0 auto;
  color: #4b5870;
  font-size: 12px;
  font-weight: 900;
}

.result-options {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 7px;
}

.result-options label {
  cursor: pointer;
}

.result-options input {
  position: absolute;
  opacity: 0;
}

.result-options span {
  display: grid;
  min-height: 36px;
  place-items: center;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fafc;
  color: var(--navy);
  font-weight: 900;
  text-align: center;
}

.result-options label:nth-child(1) span {
  background: #f8fafc;
}

.result-options label:nth-child(2) span,
.result-options label:nth-child(6) span {
  background: #fff1f2;
  color: #8a1c1c;
}

.result-options label:nth-child(3) span {
  background: #eef8ff;
  color: #0f4d73;
}

.result-options label:nth-child(4) span {
  background: #fff7d6;
  color: #6f5200;
}

.result-options label:nth-child(5) span {
  background: #ecfdf5;
  color: #11603d;
}

.result-options input:checked + span {
  border-color: #d9aa11;
  background: var(--yellow);
  box-shadow: 0 10px 20px rgba(248, 198, 44, 0.2);
}

.result-field {
  display: grid;
  gap: 4px;
  color: var(--muted);
  font-size: 13px;
  font-weight: 800;
}

.result-panel .csv-textarea {
  min-height: 62px;
  padding: 9px 10px;
  line-height: 1.4;
}

.result-panel .text-input {
  min-height: 36px;
  padding: 7px 10px;
}

.save-next-button {
  min-height: 48px;
  border: 0;
  border-radius: 8px;
  background: var(--navy);
  color: #fff;
  cursor: pointer;
  font-size: 19px;
  font-weight: 900;
}

.save-next-button:disabled {
  cursor: not-allowed;
  background: #94a3b8;
}

.needs-attention {
  border-color: #d9aa11;
  background: #fffaf0;
}

.client-portal-body {
  background:
    linear-gradient(180deg, #eef4fb 0%, #f7f9fc 260px, #f3f6fb 100%);
}

.client-portal {
  width: min(1160px, calc(100vw - 28px));
  margin: 0 auto;
  padding: 28px 0 52px;
}

.client-hero {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(240px, 340px);
  gap: 24px;
  align-items: center;
  margin-bottom: 16px;
  padding: 30px;
  border: 1px solid #d8e2ef;
  border-radius: 8px;
  background: #fff;
  box-shadow: 0 18px 40px rgba(15, 35, 63, 0.08);
}

.client-hero h1 {
  margin: 6px 0 12px;
  color: var(--navy);
  font-size: clamp(30px, 4vw, 44px);
  line-height: 1.25;
  overflow-wrap: anywhere;
}

.client-hero p {
  max-width: 720px;
  margin-bottom: 0;
  color: var(--muted);
  line-height: 1.8;
}

.client-hero-actions {
  display: grid;
  gap: 10px;
}

.client-hero-actions .primary-button,
.client-hero-actions .ghost-button {
  width: 100%;
  min-height: 48px;
}

.client-status-band {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 12px;
  margin-bottom: 16px;
}

.client-status-band article {
  min-width: 0;
  padding: 18px;
  border: 1px solid #dbe3ef;
  border-radius: 8px;
  background: #fff;
}

.client-status-band span,
.client-status-band small {
  display: block;
  color: var(--muted);
  font-size: 12px;
  font-weight: 800;
}

.client-status-band strong {
  display: block;
  margin: 7px 0;
  color: var(--navy);
  font-size: 20px;
  overflow-wrap: anywhere;
}

.portal-section,
.portal-role-card {
  margin-bottom: 16px;
  padding: 24px;
  border: 1px solid #dbe3ef;
  border-radius: 8px;
  background: #fff;
}

.portal-section-heading {
  display: flex;
  justify-content: space-between;
  gap: 18px;
  align-items: flex-end;
  margin-bottom: 16px;
}

.portal-section-heading h2,
.portal-role-card h2 {
  margin: 5px 0 0;
  color: var(--navy);
  font-size: 24px;
}

.portal-section-heading p,
.portal-role-card p {
  margin-bottom: 0;
  color: var(--muted);
  line-height: 1.7;
}

.portal-url-list {
  display: grid;
  gap: 10px;
}

.portal-url-item {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 16px;
  align-items: center;
  padding: 14px 16px;
  border: 1px solid #e3eaf4;
  border-radius: 8px;
  background: #fbfdff;
}

.portal-url-item b,
.portal-url-item span,
.portal-url-item code {
  display: block;
}

.portal-url-item b {
  color: var(--navy);
  font-size: 16px;
}

.portal-url-item span {
  margin: 4px 0 8px;
  color: var(--muted);
  font-size: 13px;
  line-height: 1.6;
}

.portal-url-item code {
  color: #334155;
  font-family: Consolas, "Liberation Mono", monospace;
  font-size: 13px;
  overflow-wrap: anywhere;
}

.portal-role-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 16px;
}

.portal-role-card {
  display: grid;
  gap: 18px;
  margin-bottom: 0;
}

.portal-link-stack {
  display: grid;
  gap: 10px;
}

.portal-link-stack a {
  display: flex;
  justify-content: space-between;
  gap: 14px;
  align-items: center;
  min-height: 44px;
  padding: 11px 13px;
  border: 1px solid #dbe3ef;
  border-radius: 8px;
  color: var(--navy);
  font-weight: 800;
  text-decoration: none;
  background: #fff;
}

.portal-link-stack a::after {
  content: "開く";
  flex: 0 0 auto;
  color: #7c6200;
  font-size: 12px;
}

.portal-link-stack a:hover,
.portal-url-item:hover {
  border-color: #f2c94c;
  background: #fffdf4;
}

.portal-delivery-note {
  margin-top: 16px;
}

.portal-check-list {
  display: grid;
  gap: 10px;
}

.portal-check-list p {
  display: grid;
  grid-template-columns: 130px minmax(0, 1fr);
  gap: 14px;
  margin: 0;
  padding: 13px 0;
  border-top: 1px solid #edf2f7;
}

.portal-check-list p:first-child {
  border-top: 0;
}

.portal-check-list b {
  color: var(--navy);
}

.portal-check-list span {
  color: var(--muted);
  line-height: 1.7;
}

@media (max-width: 780px) {
  .client-portal {
    width: calc(100vw - 28px);
    padding-top: 18px;
  }

  .client-hero,
  .client-status-band,
  .portal-role-grid,
  .portal-url-item,
  .portal-check-list p {
    grid-template-columns: 1fr;
  }

  .client-hero,
  .portal-section,
  .portal-role-card {
    padding: 20px;
  }

  .client-hero h1 {
    font-size: 30px;
  }

  .portal-section-heading {
    align-items: flex-start;
    flex-direction: column;
  }

  .integration-step-grid {
    grid-template-columns: 1fr;
  }

  .integration-value {
    white-space: normal;
  }

  .role-screen-shell,
  .manager-shell {
    width: calc(100vw - 32px);
  }

  .flow-grid,
  .doc-card-grid,
    .role-card-grid,
    .role-metric-grid,
    .role-screen-grid,
    .role-scope-grid,
    .manager-command-grid,
    .manager-csv-summary,
    .manager-detail-leads > div,
    .manager-operations-grid,
    .manager-member-layout,
    .doc-card-grid.compact,
    .doc-link-grid,
    .sequence-grid,
  .assignment-form,
  .detail-grid {
    grid-template-columns: 1fr;
  }

  .state-flow {
    grid-template-columns: 1fr;
  }

  .doc-hero {
    padding: 24px;
  }

  .manager-hero {
    padding: 22px 18px;
  }

  .manager-hero h1 {
    font-size: 28px;
    word-break: break-all;
  }

  .manager-hero p,
  .manager-panel-copy {
    overflow-wrap: anywhere;
    word-break: break-all;
  }

  .manager-import-steps {
    display: flex;
    gap: 8px;
  }

  .manager-import-steps b {
    display: none;
  }

  .manager-import-steps span {
    flex: 1;
    min-width: 0;
    padding-inline: 6px;
  }

  .manager-import-panel,
  .manager-assignment-panel,
  .manager-members-panel {
    overflow: hidden;
  }

  .manager-detail-header {
    align-items: stretch;
    flex-direction: column;
  }

  .manager-detail-metrics {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .manager-detail-leads .status-pill {
    grid-row: auto;
    width: fit-content;
  }

  .doc-actions {
    flex-direction: column;
  }

  .role-screen-header,
  .role-panel-header,
  .role-priority-band {
    align-items: stretch;
    flex-direction: column;
  }

  .role-screen-header > *,
  .role-panel-header > *,
  .role-screen-actions {
    min-width: 0;
    max-width: 100%;
  }

  .role-screen-actions,
  .master-action-grid {
    grid-template-columns: 1fr;
    display: grid;
  }

  .role-screen-actions .ghost-button,
  .role-screen-actions .primary-button {
    width: 100%;
  }

  .manager-assignment-item,
  .manager-member-item {
    grid-template-columns: 1fr;
  }

  .appointer-header,
  .call-workspace,
  .appointer-followup-grid,
  .timecard-panel,
  .appointer-quick-actions,
  .operation-flow,
  .result-panel,
  .worker-add-form,
  .appointer-result-summary {
    grid-template-columns: 1fr;
  }

  .operation-flow {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .today-review-summary {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .today-result-breakdown {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .timecard-panel {
    align-items: stretch;
    flex-direction: column;
  }

  .timecard-actions {
    display: grid;
    grid-template-columns: 1fr;
  }

  .appointer-kpi {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 8px;
  }

  .appointer-kpi article {
    min-height: 68px;
    padding: 11px 12px;
  }

  .appointer-kpi strong {
    font-size: 23px;
  }

  .appointer-header-actions,
  .result-options {
    align-items: stretch;
    grid-template-columns: 1fr;
  }

  .appointer-header-actions {
    display: grid;
  }

  .today-list-button {
    align-items: stretch;
    flex-direction: column;
  }

  .today-list-button b {
    width: max-content;
  }

  .lead-focus {
    min-height: auto;
    padding: 20px;
  }

  .lead-focus h2 {
    font-size: 26px;
    word-break: break-all;
    overflow-wrap: anywhere;
  }

  .section-heading {
    align-items: flex-start;
    flex-direction: column;
  }

  .lead-topline span:nth-child(2) {
    order: 3;
    flex-basis: 100%;
  }

  .lead-topline span:last-child {
    margin-left: auto;
  }

  .lead-facts,
  .result-options,
  .appointer-list-item,
  .appointer-activity-item,
  .appointer-result-item {
    grid-template-columns: 1fr;
  }

  .appointer-list-item b,
  .result-meta b {
    width: max-content;
  }

  .result-meta {
    justify-items: start;
  }

  .phone-focus strong {
    font-size: 32px;
  }

  .result-header {
    align-items: flex-start;
    flex-direction: column;
  }

  .call-control-grid {
    grid-template-columns: 1fr;
  }

  .source-popup {
    padding: 8px;
  }

  .source-popup-panel {
    min-height: calc(100vh - 16px);
    max-height: calc(100vh - 16px);
  }

  .source-popup-header,
  .source-popup-actions {
    grid-template-columns: 1fr;
  }

  .source-popup-browser iframe {
    min-height: 420px;
  }

  .source-popup-fallback {
    right: 8px;
    bottom: 8px;
    left: 8px;
    max-width: none;
  }

  .call-button,
  .popup-call-button {
    min-height: 116px;
    font-size: 38px;
  }
}

@media print {
  .doc-actions {
    display: none;
  }

  .doc-body {
    background: #fff;
  }

  .doc-shell {
    width: auto;
    padding: 0;
  }

  .doc-hero,
  .doc-section {
    box-shadow: none;
    break-inside: avoid;
  }
}